Terms & Conditions
Agreement
Use of this Website is subject to acceptance of the following Terms of Use.
1. Price and Payment
1.1 The Price that Customers have to pay will be shown on the order page of our payment system provider (PayPal, credit card (including Apple Pay and Google Pay), wire transfer or cash via Western Union) or on the invoice sent following an email or phone enquiry.
1.2 When the order is placed on the phone or via email, payment shall be made either via wire transfer, or cash via Western Union.
1.3 Invoices are due and payable upon ordering.
2. Delivery
2.1 The delivery date specified in the Order Confirmation is an estimate. The place of delivery is as stated in the Order Confirmation.
2.2 Any missing, wrong or damaged Products or packaging should be noted on the waybill prior to signing it.
3. Responsibilities
3.1 All sales are processed and shipped by Moleac Pte Ltd from Singapore and the ownership of the product belongs to the buyer after the product is purchased.
3.2 Moleac registers its products for retail distribution and operation in many countries to comply with international trading rules and regulations for healthcare products. All products purchased on NeuroAiD’s website are subject to Singaporean Law.
3.3 NeuroAiD may be subject to import duties and taxes which will be levied when it reach the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.
3.4 You must comply with all applicable laws and regulations of the country into which you import NeuroAiD. We will not be liable for any breach by you of any such laws.
4. Returns
4.1 Products are sold on a non-returnable, non-refundable basis.
4.2 Products should be checked upon receipt. Replacement for damaged goods will be considered provided immediate notification (within 24 hours) is made to Moleac.
4.3 Storage
Certain products require special storage temperature conditions as stated in the caution labels found in each package. The company cannot accept responsibility for loss of potency or other deletion effects through failure to heed these precautions.
5. Patient Responsibility and Waiver of Consent
By accepting these Conditions, I affirm as if under oath and state truthfully that:
5.1 I am 18 years of age or an adult with the legal capacity to enter into binding agreements of sale with Moleac
5.2 I am permitted by law to receive NeuroAiD™in my current locale
5.3 I will promptly contact my local physician for any necessary medical intervention should a complication or concern result related to the use of the product.
5.4 I understand that use of this website is completely voluntary and initiated by me. I attest that I am accessing this site because I am seeking treatment for an identifiable medical condition. I understand that all products purchased cannot be returned or refunded.
6. Data Protection ( or Privacy)
Personal Customer data obtained by Moleac shall be held and processed in accordance with all applicable laws and consistent with Moleac’s Privacy Policy. Moleac has the right to share such personal data with other Moleac entities, agents, or subcontractors performing services for Moleac. Moleac may also transfer personal data to affiliated companies, which may be outside Singapore or the European Economic Area. Insuch instances, Moleac will provide adequate protection to safeguard personal data.
7. Governing Law, Jurisdiction, Severability and Notices
7.1 Singaporean law is applicable and both parties agree to submit to the exclusive jurisdiction of the Singapore courts.
7.2 ALL INFORMATION, PRODUCTS AND SERVICES PROVIDED ON THIS WEBSITE ARE PROVIDED “AS IS” WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. BY MY USE OF THIS WEB SITE, I ACKNOWLEDGE THAT SUCH USE IS AT MY SOLE RISK. I ALSO AGREE THAT THE AGGREGATE LIABILITY OF MOLEAC ARISING FROM OR RELATED TO MY USE AND ACCESS, REGARDLESS OF THE FORM OF ACTION OR CLAIM (FOR EXAMPLE, CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY, PROFESSIONAL MALPRACTICE, FRAUD, OR OTHER BASES FOR CLAIMS), IS LIMITED TO THE PURCHASE PRICE OF ANY ITEMS YOU PURCHASED FROM MOLEAC IN THE APPLICABLE TRANSACTION. MOLEAC SHALL NOT IN ANY CASE BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES EVEN IF MOLEAC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL LOSSES AND DAMAGES OF ANY KIND. IF YOU ARE DISSATISFIED WITH OUR WEB SITE OR ITS CONTENT (INCLUDING TERMS OF USE), YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING OUR WEB SITE. I UNDERSTAND AND AGREE THAT MOLEAC IS NOT RESPONSIBLE FOR THE INTENTIONAL OR NEGLIGENT ACTS OR OMISSIONS OF ANY HEALTH CARE PROVIDER, SUCH AS THE PRESCRIBING PHYSICIAN OR PHARMACY, TO WHICH MOLEAC MAY CONNECT ME.
8. Changes to agreement
This agreement is subject to change – at the sole discretion of Moleac – at any time, without notice.
NeuroAid™ is marketed by Moleac Pte Ltd (www.moleac.com)
